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Question

Answer

1

What is PAYLATER?

• PAYLATER is an app that allows the retail merchants and/or businesses to offer instalments plan to their customer.
• A checkout/purchase is split into 4 equal instalments with 0% interest. Instalments are due MONTHLY.
• No nasty experience as we do not mark-up, no admin fees, or any kind of hidden charges.
• PAYLATER is to promote responsible shopping and an app to manage your shopping budget

2

Benefits of using PAYLATER?

• Split your shopping payments into instalments.
• Can even request for a longer instalment in-app.
• Benefits from using PAYLATER:
  i. PAYLATER Points;
  ii. Vouchers;
  iii. Free extension instalment plans;
• Customer to refer with PAYLATER for further enquiries.

3

Differences between PAYLATER and credit card instalments?

• PAYLATER will straightaway you are splitting your purchase into instalments.
• If customer use a credit card, you might need to check whether the credit card allows you to do instalments or not.
• PAYLATER accepts all kind of credit cards and debit cards too. To make it more convenient, we accept direct debit and FPX payment.

4

Eligibility to use PAYLATER?

• It is simple to register with PAYLATER Malaysia as long you fulfil the following requirements:
  i. Malaysia Citizen with a valid Malaysia NRIC;
  ii. Above the age of year 18 years old;
  iii. Have a valid email address and mobile number;
  iv. Have a valid residential address;
  v. Have a valid Bank Account / Debit Card / Credit Card

5

Is there a fee to use PAYLATER?

• PAYLATER is a free service offered by Merchants to all their customers. ZERO interest for instalment plans.
• The fees that you may be incurred are late penalty fee or extension in instalments.

6

Are there any interest charged using PAYLATER?

• With PAYLATER we DO NOT charge interest and we do not go by interest calculation.

7

• Shopper can buy as much as they like provided they do not exceed the shopping limit given in-app.

8

• The first payment is charged when you complete your transaction.
• Subsequent payments will be charged monthly.

9

• PAYLATER is committed to protect your personal information and we understand how important your privacy is.
• PAYLATER is En-route to get certified on PCI DSS.
• That is the highest security level in the payment industry.